Hi Antonio, In some cases, a simple restart or reinstall could help this issue. I would recommend first rebooting things and double-checking that your Bluetooth is turned on, on your iPhone. If you still are not having luck establishing a connection, you should submit a support ticket on MyWorld. A technical specialist will be able to walk you through the process if need be, to determine what is causing this issue.

Restricted HTML

  • Allowed HTML tags: <a href hreflang> <em> <strong> <cite> <blockquote cite> <code> <ul type> <ol start type> <li> <dl> <dt> <dd> <h2 id> <h3 id> <h4 id> <h5 id> <h6 id>
  • Lines and paragraphs break automatically.
  • Web page addresses and email addresses turn into links automatically.