While our warranty will cover manufacturing defects, our CCP Program offers additional benefits:
Hardware Maintenance: annual or as-needed calibration service
Customer Support: our technicians will assist with workflow, technical questions, and troubleshooting
Backup Scanner: a free BLK360 loaner unit for your use while we recalibrate your scanner so that you can keep working
Our CCP Program packages are available in 1-, 2-, or 3-year coverage options, and you can extend your CCP Program coverage at any time. This CCP Program does not need to be purchased at the time of your BLK360 purchase; you can add the CCP Program coverage to any existing hardware.