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10/30/2019

Leica DISTO Plan FAQs

作成 Greg Capitano

disto plan

Compatibility

Which DISTO models are compatible with DISTO Plan?

DISTO Plan is compatible with the following DISTO models supporting Bluetooth® Smart: DISTO D1, D2, D110, D510, D810, S910, X3 and X4

Which DISTO models are compatible with Smart Room?

Smart Room is compatible with DISTO X3 or X4

Which DISTO models are compatible with P2P Measure?

P2P Measure is compatible with DISTO X3 or X4 with DST 360, or DISTO S910


Subscriptions

Does DISTO Plan offer any free function?

Several functions are available free of charge: Sketch Plan, Sketch on Photo, Organiser, and PDF and JPG Export do not require to purchase a subscription

Which functions are available through subscription?

Smart Room, P2P Measure, CAD Export, PDF Export Pro are available with subscription only.

Can I try Smart Room or P2P Measure without purchasing a subscription?

Yes, you can try Smart Room or P2P Measure for free for a month. The subscription will be automatically renewed if it is not cancelled before the end of the month.

How do I cancel a subscription?

To cancel a subscription open DISTO Plan > My Purchases and go in the section "My Purchases"

In The "Active subscription" section you will be able to cancel your subscription: tap on the "x" button on the right. Then select the subscription you want to cancel and follow the instructions on screen.

I purchased the Unlimited package but now I changed my mind. How can I cancel?

It is not possible to cancel the Unlimited package, since it is a one-time purchase.

I purchased a subscription or the Unlimited package, but the functions are still not available. What can I do?

Open DISTO Plan > My Purchases and tap the button “Restore”. This will restore the active subscriptions.

I purchased a subscription or the Unlimited package on Google Play Store. Do I have to make another purchase if I want to use the functions on my iPhone as well?

Yes, it is necessary to make a separate purchase on App Store.

I purchased a subscription or the Unlimited package. On how many devices can I install DISTO Plan?

You can install DISTO Plan on four devices sharing the same account.


Connectivity

How do I connect a DISTO S910 to DISTO Plan via WiFi on my Android phone or tablet?

  • Configure your DISTO S910: press button FUNC > Settings > WLAN/BT
  • Select WLAN and Hotspot
  • Start DISTO Plan
  • Tap Menu > My Devices
  • The DISTO S910 is shown as a new device
  • Tap Add
  • You get redirected to the Wi-Fi page. Tap onto your DISTO. A WLAN connection gets established
  • You get redirected to the My Devices page and the DISTO S910 is connected

 

How do I connect a DISTO S910 to DISTO Plan via WiFi on my iPhone or iPad?

  • Configure your DISTO S910: press button FUNC > Settings > WLAN/BT
  • Select WLAN and Hotspot
  • Start DISTO Plan
  • Tap Menu > My Devices
  • Tap the 'Connect to S910 via WiFi' button
  • You get redirected to the Settings page. Tap WLAN and select your DISTO. A WLAN connection gets established.
  • Return to the My Devices page
  • Tap the connect button on the DISTO S910 tile

 

I cannot connect with my DISTO via Bluetooth® to my Android phone or tablet. What can I do?

  • Reset DISTO: press the button FUNC > Settings > Reset (is on the second page)
  • Open the app “Settings” on the Android phone > Apps > DISTO Plan > Storage > Clear Cache
  • Open the app “Settings” on the Android phone > Apps > Open menu on the top right (three points) > Show system apps > Bluetooth® > Tap Force stop, then tap Storage > Clear cache
  • Start DISTO Plan > My Devices and connect with DISTO

 

I cannot connect with my DISTO via Bluetooth® to my iPhone or iPad. What can I do?

  • Reset DISTO: press the button FUNC > Settings > Reset (is on the second page)
  • Open the app “Settings” on the iPhone and select Bluetooth®
  • Click the " i " toggle button next to DISTO name and "Forget this device" to clear Bluetooth® cache
  • Restart your iPhone

Exported files

In which formats can I export my measurements from DISTO Plan?

Supported export formats are PDF, JPEG, DXF 2D/3D/raw and DWG 2D/3D/raw

Where can I find my exported files in my Android phone or tablet?

  • Open the app "File" installed on your phone/tablet
  • Exported files are in the folder Leica Geosystems > Leica DISTO Plan > Exports
  • You can select the file and share it by email, or copy it to your pc

Where can I find my exported files in my iPhone/iPad?

  • Open the app "File" installed on your device (it's an iOS system app)
  • Exported files are in the folder Leica Geosystems > Leica DISTO Plan > Exports
  • You can select the file and share it by email

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